The Problem with Treatment Delays
I’ve seen friends and family get stuck in that awful limbo, waiting for an insurance company to approve a critical medical treatment. It’s a frustrating, soul-crushing process, especially when you’re dealing with serious diseases like cancer or Alzheimer’s.
Well, a company called Mandolin just raised a cool $40 million to blow up that broken system.
The problem is with specialty therapies. These aren’t your average pills. They’re advanced, life-saving treatments that are incredibly effective but get tangled in a nightmare of administrative red tape. We’re talking phone calls, faxes, and endless paperwork that can delay care for weeks.
How AI Is Changing the Game
This is where it gets insane. Mandolin uses AI agents that act like super-efficient employees to automate the entire approval process. These AI agents are a total game-changer.
Here’s what they do:
- Reason about complex clinical policies.
- Actually call insurance payers on the phone.
- Read faxes and even messy handwritten notes.
- Make smart decisions to push the process forward, fast.
The Lifesaving Result
The result? They’re slashing the time-to-treatment from weeks down to just days. That’s not just an efficiency boost; it’s a lifeline for patients.
They’re already working with hundreds of clinics across the country. It’s awesome to see AI being used to solve such a real, human problem and get people the care they desperately need.