What is Zevi.ai?
Zevi.ai is an advanced AI-driven search and discovery platform meticulously designed to significantly enhance online businesses, particularly within the e-commerce sector: it expertly guides potential customers from their initial product discovery journey right through to successful conversion. This powerful tool offers a comprehensive suite of features aimed at revolutionizing the on-site search experience, dramatically boosting engagement, and ultimately increasing sales. Available for both Enterprises and Shopify stores, Zevi.ai delivers an intent-focused and easily integrated website search engine that transforms how users find what they need, creating a more intelligent, personalized, and efficient shopping journey.
At its core, Zevi.ai leverages sophisticated AI and Natural Language Processing (NLP) through its Neural Search feature, allowing it to understand user queries with unparalleled accuracy, effortlessly deciphering misspellings and vernacular language to go beyond mere keyword matching and truly comprehend user intent. This powerful capability ensures the delivery of exceptionally relevant product results and intelligent suggestions. The platform further enhances the customer experience with an AI-powered Chat Assistant, sometimes referred to as Chatscout, which provides a seamless conversational shopping experience, guiding users to products, answering questions, and offering personalized assistance much like a dedicated virtual salesperson. Businesses benefit immensely from detailed Search Analytics, offering deep insights into customer search behavior to optimize performance and make data-driven decisions. Additionally, Zevi.ai offers robust Merchandising tools, enabling businesses to customize product rankings, promote specific items, and strategically align search results with marketing objectives and inventory priorities. With real-time data and continuous learning, Zevi.ai consistently improves its search accuracy and recommendations, supporting features like AI-based search suggestions and multilingual capabilities for a truly comprehensive and adaptive discovery solution.
Use Cases And Features
- 🔍 Enhance e-commerce search accuracy and relevance for quicker product discovery.
- 📈 Boost conversion rates and increase sales by streamlining the path from search to purchase.
- 💬 Improve customer engagement and provide personalized guidance with an AI-powered conversational chat assistant.
- 🎯 Optimize product merchandising strategically, controlling product visibility to align with business goals.
- 📊 Gain valuable customer insights and identify trends using detailed search analytics for informed decision-making.
- 🧠 Understand complex user queries, including misspellings and vernacular, through advanced neural search and NLP.
- 🌍 Cater to a global audience effectively with robust multilingual and vernacular language support.